1. Introduction
Welcome to Nova AIO. Throughout this policy, the terms “Company,” “we,” “our,” and “us” refer to Nova AIO.
By visiting https://novaaio.co
, submitting information, or using our services, you agree to this Privacy Policy, Messaging Policy, and our Terms of Service.
2. Services We Provide
Nova AIO provides digital and software-based services, including but not limited to:
Marketing software solutions
Automation and AI-powered tools
Digital marketing services
Website development and optimization
Branding and creative services
Lead generation and analytics
Client communication and project management
We communicate with clients via email, phone calls, and SMS messaging.
3. SMS Messaging Consent
By submitting your phone number on our website, you consent to receive SMS messages from Nova AIO, which may include:
Consultation confirmations and reminders
Service updates and onboarding communication
Billing, payment, and account-related notifications
Customer support and inquiry follow-ups
Message frequency may vary.
Message and data rates may apply.
Reply STOP to unsubscribe at any time.
Reply HELP for assistance.
Support Contact
Email: Info@novaaio.us
Website: https://novaaio.us
SMS consent is never sold, rented, or shared with third parties.
Required SMS Privacy Notice
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
4. Information We Collect
We may collect the following information:
Name, email address, phone number, and business details
Information submitted through forms or service inquiries
Project details, files, and communication records
Billing and payment-related information
IP address, browser type, and device information
Website usage analytics and interaction data
5. How We Use Your Information
We use collected information to:
Deliver and manage our services
Communicate via email and SMS
Process payments and invoices
Schedule consultations and support requests
Improve our platform and service quality
Maintain security and prevent fraud
Comply with legal and regulatory requirements
Promotional SMS messages are only sent with explicit, separate opt-in consent.
6. Data Storage and Protection
Data is stored securely using industry-standard hosting and infrastructure
Encryption and access controls protect sensitive information
Access is restricted to authorized personnel only
We do not sell, rent, or trade personal information
Data is retained only as long as necessary for business and legal purposes
7.Data Handling & Service Providers
Nova AIO uses trusted third-party providers for:
Hosting and infrastructure
Analytics and performance tracking
Communication tools
Payment processing
These providers process data only to support our services and are contractually required to protect user information.
Mobile numbers and SMS opt-in data are never shared for marketing or promotional purposes.
8. Cookies & Website Tracking
We may use cookies and similar tracking technologies to:
Improve website functionality
Analyze traffic and usage patterns
Enhance user experience
You may disable cookies through your browser settings; however, some features may not function properly.
9. Your Rights & Choices
You may request:
Access to your personal information
Correction of inaccurate data
Deletion of information where legally permitted
Withdrawal of SMS consent at any time by replying STOP
Requests can be sent to Info@novaaio.co
10. Payments, Refunds, and Cancellations
Payments for digital services are processed securely
Refund eligibility is determined according to our service agreement
Refunds are issued only if services are not delivered as outlined in the agreed scope of work
11. User Responsibilities
Users agree to:
Provide accurate and complete information
Use our services lawfully
Respect intellectual property and copyrights
Avoid misuse or unauthorized access to our systems
12. Third-Party Links
Our website may contain links to third-party websites. Nova AIO is not responsible for the privacy practices or content of external sites.
13. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from minors.
14. International Users
If you access Nova AIO from outside the United States, you consent to the transfer and storage of your data in the United States.
15. Policy Updates
We reserve the right to update this Privacy Policy at any time.
The latest version will always be available at:
16. Contact Information
Nova AIO
Email: info@novaaio.co
Website: https://novaaio.us